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Yvonne Los

Cliënt officer

Explaining financial advice in ’jargon-free’ language

After earning her Bachelor’s in Business Administration and all the required WFT diplomas (required diplomas according to the Act on Financial Supervision), Yvonne started her career taking care of mortgages for her clients. That means she’s put in a lot of hours in the mortgage sector. After 2.5 years, it was time for the next step, and that brought her to Poundwise. At Poundwise, it’s all about full-service advice, which gives an extra dimension to handling a mortgage. This gives her the opportunity to look beyond just the mortgage transaction. Yvonne is a real go-getter, so she often gets her clients’ files through the bank just that little bit faster. And that brings us to her passion: surprising the customer and giving them peace of mind. For her, there’s nothing better than explaining to someone how financial advice works, in straightforward, jargon-free language. ’When I see that penny drop, I know they’ve got it and I can have a positive impact on my client’s financial situation. That’s when I’ve really achieved my goal.’

Yvonne Los is here for you

Yvonne Los

Cliënt officer